FAQs

We film and deliver personalised Instagram/Tik Tok reel content...fast.

We come out to you on your scheduled day and film whatever content you're looking to capture. It doesn't have to be at your place of business, just wherever you're looking to create and capture content.

We film with a DSLR camera and an iPhone depending on what we're capturing and how you want things to look, sound and feel. We also have accessories to enhance lighting, sound, and stabilise footage that we bring along in case they're needed.

We'll then edit the footage and create a variety of social media videos based on discussions with you on your desired style/s. These videos will always be optimised for exposure and engagement based on current trends on social media.

We'll then provide you with a link to select the reels that work best for you and your brand, and you can take them and use them as you please!

Fast delivery of final edits is why our business works and why our clients keep coming back. We're not your standard videographer/photographer business with big wait times, we take the content and edit it right away.

We'll typically create one or two videos within 24hrs and send them to you for feedback. This ensures we're matching your style and the feel of your brand for the rest of the videos we create.

The rest of the videos for selection will be delivered within 7 business days. This is typically quicker for those with smaller product packages.

We do it all! From epic business events and collabs with awesome influencers to capturing those magical wedding moments, we've got you covered. We're super adaptable.

In short, no. Due to the time and resources that go into the capture and creation of the videos, we cannot partially refund you based on change of mind.

To avoid this in the first place, we will send you an example video/s before we create all of the videos to make sure we understand your style and the vision you had for the content.

Unfortunately no. If you would like to book in multiple sessions and time slots, you'll need to purchase multiple packages and book their respective time slots individually.